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Surcharges for Exceptional Activities

DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.
In order to maintain a consistently high level of service, DHL Express levies under given conditions a surcharge for exceptional activities. DHL Express regularly evaluates the level of these surcharges to reflect the changing costs associated with offering exceptional activities, and we strive to ensure these surcharges remain fair for our customers.
The following surcharges are payable on international shipments:

Description Surcharges (LSL)
Remote Area Delivery 339.00 LSL
Remote Area Pickup 339.00 LSL
Oversize Piece 1,200.00 LSL
Non-Stackable Pallet 2,250.00 LSL
Address Correction 135.00 LSL
Elevated Risk 272.00 LSL
Restricted Destination 408.00 LSL
The following surcharges are payable on domestic shipments, when different to those above:

Description Surcharges (LSL)
Remote Area Delivery 170.00 LSL
Oversize Piece 600.00 LSL
Non-Stackable Pallet 1,130.00 LSL
Address Correction 65.00 LSL
Valid from January 1, 2019

Should you have any questions on surcharges please contact usContact Us.